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Governance & Compliance

Governance & Compliance

AFSSA is committed to operating with integrity, independence and transparency. Our governance framework supports the consistent delivery of condition-led, evidence-based floor safety assessments.

Our Commitment

The principles that guide AFSSA

Every AFSSA assessment is delivered against a clear set of professional and ethical commitments — designed to give housing providers, local authorities, healthcare, education, FM providers and commercial property owners confidence in the framework.

Independence

AFSSA operates independently of flooring manufacturers, contractors and cleaning service providers — protecting the impartiality of every assessment.

Professional Standards

Reviewers follow a structured methodology, supported by a documented code of conduct and clear expectations on competence, behaviour and reporting.

Data Protection

Client information, site data and photographic evidence are handled in line with UK GDPR and AFSSA's data protection and confidentiality policies.

Continuous Improvement

The AFSSA framework, policies and methodology are reviewed regularly so the standard evolves alongside industry practice and client needs.

Governance Documents

AFSSA policies and compliance documentation

The documents below set out how AFSSA operates, how we manage risk and how we protect the people and organisations we work with. They are available for review by clients, procurement teams and due diligence reviewers.

Code of Conduct

Professional standards, behaviour and ethical expectations for everyone delivering AFSSA reviews.

Health & Safety Policy

Our commitment to safe working practices on every client site and across the AFSSA framework.

Lone Working Policy

Protocols and risk controls for reviewers working alone on client premises.

Data Protection & GDPR Policy

How AFSSA collects, processes, stores and protects personal and client data under UK GDPR.

Confidentiality Policy

How client information, site findings and assessment evidence are kept secure and confidential.

Conflict of Interest Policy

How AFSSA identifies, declares and manages conflicts of interest to protect impartial reviews.

Equality, Diversity & Inclusion Policy

Our commitment to fair, inclusive and respectful conduct with clients, partners and reviewers.

Safeguarding Policy

Safeguarding principles applied when working in schools, healthcare, housing and other sensitive environments.

Modern Slavery Policy

AFSSA's commitment to ethical operations and zero tolerance of modern slavery in our supply chain.

Complaints Procedure

How clients can raise a concern or complaint, and how AFSSA reviews and responds to feedback.

Terms & Conditions

The terms that apply when engaging AFSSA for assessments, certification and supporting services.

Professional Standards

A framework built on accountability

AFSSA is committed to maintaining high standards of governance, independence and continual improvement. Our policies are reviewed regularly as the framework develops, with updates published to reflect evolving best practice, regulatory expectations and feedback from the organisations we serve.

Additional governance documentation — including insurance certificates, supplier questionnaires, risk assessments, method statements and supporting evidence — can be provided to clients during procurement, tender submissions or due diligence on request.

AFSSA is not a regulator, statutory authority or accreditation body. Our governance framework is designed to support clients' own assurance, compliance and risk management activities — not to replace statutory duties, legal obligations or professional advice.